SOCIAL INTERACTIONIST FRAMEWORK FOR INFORMATION SYSTEMS STUDIES: THE 4Cs
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چکیده
New system design and evaluation methodologies are being developed to address social, organizational, political, cultural, and other nontechnological issues in information systems. This paper presents a social interactionist framework for researching these kinds of organizational issues. The framework is influenced by theoretical models of organizational change, user resistance, adoption and use of innovation, and evaluation of information systems, and especially informed by the classic diffusion model based on Rogers’s work. It is empirically grounded in research within medical informatics over the
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